Uber has launched its new ‘Verify Your Journey’ initiative to make sure the protection of the passengers. Getting the improper Uber experience is a typical drawback. Whereas the error is innocent most of the time, it nonetheless is a security threat.
To be able to forestall any untoward scenario and increase its buyer’s security, the ride-hailing big is jacking up its funding in expertise.
It has been engaged on its security measures for some time now. It launched many security initiatives like enabling the passenger to share their whereabouts with a liked one together with 24/7 help, GPS monitoring of the journeys, and background checks on drivers.
Now, it has determined to launch ‘Verify Your Journey’ in-app reminders and push notification to its riders throughout the globe the place Uber is working, simply because it did within the US in April.
This initiative will remind the rider to verify the license plate, driver photograph, and automotive/make mannequin earlier than beginning the journey. The rider also can ask the driving force to substantiate his/her identify, as the driving force shall be notified of the rider’s identify on the app. Similar goes for the driving force, as he/she will be able to additionally ask the rider about their credentials. This trade will get rid of any confusion or misunderstanding in regards to the experience.
These reminders can show to be much more helpful than one may assume. An individual who’s in a rush or unfamiliar with the app or service may be very more likely to neglect confirming the credentials of the experience. These reminders will be certain that they get in the suitable automotive.
Aside from the push notifications as a reminder, there may also be Verify Your Journey in-app banner. The rider will be capable to see a transparent message within the app, that may seem the second experience is booked and stay until the journey is began.
The reminder will stay for a number of weeks and shall be proven periodically after that.