New self-service bag verification system tested at LAX

Los Angeles International Airport is testing a new self-service baggage screening system designed to allow international travelers to drop their baggage and get on their plane faster.

The system, added this week to aisles B and C of the ticket hall of the Tom Bradley international terminal, involves several kiosks that can be used by passengers of the airlines Asiana, Cathay Pacific, Lufthansa, Norwegian and Scandinavian.

Kiosks print baggage tags so passengers can drop off their luggage on a nearby treadmill without having to stop at a ticket office.

Other LAX airlines, including Alaska and United, already operate similar kiosks. Iberia Airlines launched a system several years ago allowing passengers to print their baggage tags at home before dropping off baggage at LAX.

But the Bradley terminal kiosks are “in common use”, which means they can be used for any of the five airlines participating in the test program. The kiosks will later be modernized to serve passengers of 11 airlines, including Air France / KLM, British Airways and Korean Airlines.

A system of conveyor belts and digital readers takes the bags on the right flight.

If the baggage is oversized or too heavy, staff will be on hand to direct passengers to a ticket office to check the bags with an airline employee.

“By incorporating state-of-the-art self-service bag drop technology and improving every point of passenger travel, we continue to transform LAX indoors and out,” said the chief of LAX interim management Justin Erbacci in a statement.

During the four to eight month test period, LAX managers will monitor the system for processing time, successful transactions, and failures.

Kiosks could be upgraded in the future to use biometric technology, such as facial recognition, to identify passengers, confirm reservations and print a bag label.



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