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New Zealand’s largest home improvement chain streamlines corporate communications to improve store operations.
Miter 10, which operates 84 stores across New Zealand, will implement Reflexis Systems’ (now part of Zebra Technologies) Real-Time Task Manager, Q-Walk and Mobility solutions. Retailers will take advantage of Real-Time Task Manager simplified processes, built-in intelligence and mobile-first interfaces to increase transparency and communication across the company.
In addition, the Miter 10 field management team will use the Q-Walk mobile solution to streamline the retailer’s on-site audit process, with the aim of enabling more efficient collaboration among 6,000 store-level employees to enable them to spend more time with customers. .
Retailers will also take advantage of the Reflexis One cloud-based workforce management platform to arm store managers and associates with real-time data via the Reflexis Mobility function. This will allow store-level managers to update work schedules, assign tasks, and troubleshoot store execution issues in real-time without leaving the retail floor.
“We chose Reflexis Systems and Zebra Technologies to support our modernization project because the Reflexis One platform is world-class and has a history of supporting major retailers around the world,” said Andrea Scown, COO, Miter 10. “We believe this powerful software solution will facilitate communication. who excel by creating immediate feedback between the store and our support center, especially around the implementation of new initiatives. All these details will make it easier to do business across the cooperative. “
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