A food delivery service called NA Food Dash has had success in New Albany.
“We have a very good customer base,” said Scott Hancock, who has business with Shanda Williams.
It’s easy to fall for the convenience of this service, says Hancock.
“I know I’m hooked on that,” he said.
NA Food Dash delivers about 600 meals per week, said Hancock, adding that Friday is the busiest day of the week for the service.
With so many things going on like working and doing homework with the kids, it’s great to have food delivered home comfortably, he says.
The service is easy to use, and the shipping costs are reasonable, he added. Before customers check out on the user-friendly website, they look at their total cost, including shipping. Customers pay on the website using a credit or debit card, and they are given an estimated arrival time for the meal.
Usually food arrives before the estimated time of delivery, said Hancock, adding that the goal is to get the food warm.
Customers simply go to nafooddash.com where they can find restaurant lists and menus. The customer places their order on the website and enters their address. NA Food Dash delivery driver then goes to restaurant to pick up food and deliver it to customers.
Currently, NA Food Dash ships 22 restaurants, most of which are locally owned. A wide variety of dishes are served by NA Food Dash. Steaks dinners, Mexican food, donuts, sandwiches, and Italian food are among the many menu items that can be delivered.
Delivery charges are based on the distance from the restaurant. NA Food Dash ships throughout Union County as well as Ecru and parts of Benton County. NA Food Dash has 24 delivery drivers, who are paid for via delivery fees and tips.
Hancock said she was very thorough about the drivers she brought. The average shipping cost within the New Albany city limits is $ 2.99.
Hancock said NA Food Dash stays busy, especially when it’s cold and rainy and people don’t want to go out. NA Food Dash delivers every day of the week except Sundays. Delivery is available from 10:30 AM to 2:00 PM and from 4:30 PM to 8:30 PM
The Covid-19 pandemic has also led to increased business for NA Food Dash. With food delivery, people don’t have to worry about being in public. NA Food Dash also offers contactless delivery where food can be left at the customer’s doorstep. Customers will receive a call when the food arrives.
Hancock said he thought NA Food Dash was very successful because of the high level of customer service and comfort.
NA Food Dash has received very positive feedback, said Hancock, adding that the service has a five-star rating on Facebook. It also has really good feedback on Google too.
Hancock got the idea for NA Food Dash from her cousin who owned a similar business in Virginia. Hancock thought she would try the concept in a small town like New Albany. He said he enjoyed the business, saying it was very rewarding and allowed him to meet lots of new people. He believes this will be a long-term venture at New Albany.
Jamie Holland employees have been with NA Food Dash since it opened and serve as managers and operators.
Hancock grew up in the West Union area and graduated from the West Union Attendance Center. She also graduated from Ole Miss with a business management degree.
Before opening NA Food Dash, he and his father, Allen, owned Hancock Insurance in New Albany for about 10 years.
Hancock is married to April, and they have two children – Carter, 9, and Camilla, 6. She says she loves New Albany and plans to be here for the rest of her life.
Hancock said she appreciates customers who use NA Food Dash. If people have any questions or concerns, they can contact NA Food Dash at 662-266-0738.