Tag Archives: Flexible door

The judge said that the 2016-17 MacBook Pro models sold by Apple had “Flexgate” display defects | Instant News

In 2019, some customers of 2016 and 2017 MacBook Pro models Started to notice The strange “stage lighting” effect that may affect its screen, may make the laptop unusable. The strange situation is that the flexible cable is fragile and fragile, and suffers wear and tear after repeatedly turning the computer on and off.

Picture from MacRumors reader SourceSunToM

Now, two years later, a judge who is hearing a case of a group of consumers accused Apple of deliberately selling laptops despite the flaws. He said that due to pre-release testing, Apple will be alert to this issue. .

As from Law 360, Judge Edward Davila agreed with the plaintiff’s position and agreed that testing the laptop before it was released could notify Apple engineers of the problem. Therefore, the company deliberately sold defective laptops.

U.S. District Court Judge Edward Davila (Edward Davila) found that consumers accused Apple of conducting intensive pre-release testing. Consumers said it was carried out by a group of “reliability engineers” and they put pressure on it. Tests and other programs, these programs may alert Apple to the defect behind the display failure, enough to show that Apple is aware of the so-called defect.

The judge wrote in his opinion: “The court found that the allegations of the pre-release test and the numerous customer complaints are sufficient to show that Apple has proprietary knowledge of the alleged defects.”

Plaintiff Mahan Taleshpour represents a larger consumer group. He said that Apple “continues to deny any defects in its display cables” and further said that Apple tried to cover up any information about “display cable defects.”Flexible door. “

According to Talehspour, Apple deliberately removes comments and topics from its Apple Support Community forum, which is usually the ideal place to crowdsource information about potential problems with Apple devices. Talehspour accused Apple of deleting the comments outlining the “‌Flexgate‌‌ and issues surrounding the display. The judge said that if the allegations are true, it will further prove that Apple is aware of the problem.

If Apple deletes website reviews where consumers complain about display problems caused by its alleged defects, it means that Apple has a better understanding of the alleged defects than the plaintiff or potential associates.

Apple opposed this, saying that Talehspour bought his MacBook Pro in 2017 and used it without any problems three years before filing the lawsuit. Apple also stated that this accusation is based on false assumptions rather than solid facts.

Apple specifically pointed out that the idea that pre-release testing of the device would alert the issue is inaccurate. The lawyer in the case, Alexander Wheeler, said the plaintiff was “naturally satisfied” with the judge’s current position on the issue and the decision to allow the case to proceed. Wheeler went on to state the details of “Flexgate”.

Wheeler said: “As consumers turn on and close laptops, those thin cables will stretch and wear out.” “As those thin cables are torn, the laptop display (Apple calls it “the best ever Mac monitors”) will not work well before the expected lifespan of very expensive Apple laptops.”

With the release of the MacBook Pro in 2018, Apple solved this problem By adding longer, seemingly stronger flexible cables to the display, the possibility of wear is reduced.


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Apple expands 13-inch MacBook Pro backlight repair program | Instant News

Apple expanded its global reach this week 13-inch MacBook Pro display backlight service program, Authorize eligible laptops to provide warranty for up to five years after the original purchase date or up to three years after the start date of the program. The last deadline was four years after the original purchase date.

Apple launched the program On May 21, 2019 It is determined that a “small part” of the 13-inch MacBook Pro machines sold between October 2016 and February 2018 may have vertical bright areas at the bottom of the display or the backlight may not work fully. Eligible models include MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports) and MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports).

To determine which Mac model you have, click the Apple logo in the upper left corner of the screen, and select “About This Mac” from the menu. Apple has not yet extended the program to any other MacBook models.

Apple or an Apple authorized service provider will replace the display on the affected 13-inch MacBook Pro unit free of charge.To start the repair process, please visit Get the support page on the Apple website. If you think your MacBook Pro is affected by this issue and have paid to repair the monitor, you can contact Apple for a possible refund.

In 2019, the repair website iFixit reported that the backlight problem was caused by a delicate flexible cable that would wear out and break after repeatedly turning the display on and off on the affected 13-inch MacBook Pro models.apple Extend the length of the flexible cable by 2mm In the 2018 model, this seems to solve the problem.


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