Sony is now facing a class action lawsuit and filed a lawsuit against a US law firm that claimed that the PlayStation 5’s DualSense controller has a problem called “drift”, which is a flaw. Although there are not many reports, the company has launched an investigation and found a defective controller, claiming that Sony is aware of the problem.
(Photo: PlayStation Blog)
Popular media and entertainment group in Japan SonyAllegedly, the company has hidden problems and problems with the PS5’s DualSense controller, saying that most of its releases have defects and malfunctions. American Sony Corporation and Sony Interactive Entertainment are in trouble and are facing complaints from law firms.
Chimicles Schwartz Kriner and Donaldson-Smith LLP (CSK&D) Currently, Lmarc Turner filed a controller drift issue with the U.S. District Court in Southern New York, and is currently suing Sony and its U.S. department. The lawsuit is the first lawsuit filed against PlayStation 5 and DualSense controllers against the latest version of game consoles.
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PS5 DualSense Controller Drift Lawsuit
(Photo: PlayStation Blog)
According to IGN report, The PlayStation 5 DualSense controller has attracted many players during its nearly four months of launch and sales to the public. In addition, Chimicles Schwartz Kriner and Donalsdon-Smith claimed that Sony was aware of the issue with the latest controller version, but did not disclose any information to the public.
The law firm called it “fraud, deception, illegal and unfair” and has formally filed a lawsuit against Sony in response to Sony’s alleged criminal and unfair methods.Report says DualSense controller These flaws are flawed because it can move the character in the game by itself without the player having to touch the joystick on the device.
This type of defect or problem is called “controller drift” and usually manifests as beating and excessive use of the console controller. The lawsuit alleges that Sony has received a large number of complaints through the online platform related to the DualSense controller, but ignored it and kept it confidential.
PS5 DualSense defect: lawsuit calls for recall and damages
litigation Turner v. Sony Corporation of the United States, etc.Now, Sony has become a hot topic to recall the defective DualSense controller, which is reported by users and gamers of next-generation consoles. The lawsuit highlights Sony’s lack of awareness of customer service and assistance in solving problems with game controllers.
Plaintiff Lmarc Turner brought their PlayStation 5 Sony customer service console and reported a controller drift problem, despite the recent purchase of the console on February 5. The only advice given to him is to reset the console and its controller connectivity, so the problem cannot be solved.
Since its release in November 2020, PlayStation 5 is still one of the most in-demand game consoles on the market and a technical device. People are still combing the Internet to find their inventory and the availability of game consoles because it is still short of months. After the initial release.
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Written by Isaiah Alonzo
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