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Global Travel Collection Advisors named to Travel + Leisure State A List | Instant News



NEW YORK, Nov. 11, 2020 / PRNewswire / – The Global Travel Collection (GTC) is proud to announce that several of its companies’ advisors have been honored as part of the A-List Travel + Leisure. The reputable travel publication’s annual listing offers travelers a guide for professionals who have in-depth destination knowledge, impeccable customer service and are very successful. This year Travel + Leisure selected 148 travel advisors to be part of their A-List. A-List Honors are awarded in a variety of travel niches and destinations. “We are delighted to have so many GTC Affiliated Consultants as part of the Travel + Leisure A-List,” said Angie Licea, President of Global Travel Collection. As the global pandemic has shown, travel counselors are a lifeline for travelers, able to work day and night to keep their clients safe and advise them on their next steps. But even before that, and certainly afterwards, travel counselors are the relay for better vacations, able to create magic for unique memories. We couldn’t be more proud of our Travel Consultants on the A-List. The Internova Travel Advisors on the A-List are: Josh Alexander, Protravel InternationalAlexander recently planned a trip for a couple that included accommodation in a luxury hotelier’s private Bordeaux house, private wine tastings combined with dinner prepared by Michelin-starred chefs and a surprise wedding proposal punctuated by live musical fireworks. -Travel + Leisure Jody Bear of Bear and Bear Travel (a subsidiary of the Tzell Travel Group) Bear also identifies herself as a “Global concierge and lifestyle.” She stays on top of trends, knows all the insider addresses and gets to know the newest and trendiest restaurants. At the same time, she has a broad knowledge of the most reliable establishments, may obtain tickets for hard-to-obtain events or arrange private access to tours not offered to the general public. -Travel + LeisureKara Bebell and Harlan d eBell, The Travel Siblings (a subsidiary of the Tzell travel group) These fashion trips for siblings that evoke romance with a capital R. “We are experts in romantic travel: honeymoons, destination weddings, proposals and experiences romantics in the world, ”says deBell. “We specialize in creating unique experiences for our couples using our knowledge of the world’s most romantic hotels and experiences,” adds Bebell. “We have privileged access and close relationships with the best professionals in the wedding industry around the world, including event planners, designers, florists, confectioners, musicians and celebrity chefs.” – Becky Powell, Director of Strategy for Travel + LeisureGTC also sits on the A-List Advisory Board. “The A-List shows that travel counselors are needed, even in a year when little travel has taken place,” Powell said. “Once travel starts to happen on a large scale again, travelers will seek out professionals for their travel advice, and trusted sources like the A-List are a fantastic way for these advisors to show they have what they have. it takes to plan complex trips, deal with difficult situations, and make sure their clients have amazing memories to recall. Advisors interested in learning more about affiliation with GTC can contact [email protected] About Global Travel CollectionGlobal Travel Collection (GTC) is the world’s largest collection of international luxury travel agencies, including the well-established networks of Protravel International, Tzell Travel Group and Colletts Travel, as well as Andrew Harper, In the Know Experiences, All Star Travel Group and R. Crusoe & Son. GTC advisors and agencies are industry leaders industry in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. The combined global reach and leverage result in value, recognition and preferential treatment for its travelers from all over the world Contact: Berit Griffin [email protected]



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Nearly 20 percent of travelers think it’s okay to travel now, less than waiting for a vaccine, says Oliver Wyman | State | Instant News



NEW YORK, Nov. 9, 2020 / PRNewswire / – COVID vaccine news is promising, but most consumers surveyed don’t wait for a vaccine to travel and a growing number of travelers say it’s OK to travel now, according to a new report from Oliver Wyman. “Vaccines are important, but personal judgment remains the primary factor in deciding to travel, given government restrictions and advice from the World Health Organization,” said Bruce Spear, a partner of Oliver Wyman. “This means that the travel industry must focus on measures that increase the safety of individual customers such as mandatory masks, cleaning and rapid tests and not wait for governments to issue guidelines.” The report, Anticipating the Travel Recovery, revealed several other changes in traveler behavior since the first survey was carried out in late April / early May. For example: Leisure Travel – Interest in leisure travel remains strong and has increased since May, with 63% of respondents planning to travel as much or more after the pandemic. While most travelers to the United States, Spain, Italy, China and Australia plan domestic trips, travelers to Canada, the United Kingdom, France and Germany plan international destinations primarily in their region. home for their next pleasure trip after COVID. The primary driver of these world leisure trips is visiting friends and family. More than 55% of U.S. respondents are more likely to visit friends and family than before COVID, showing pent-up demand for Thanksgiving and vacation travel. Business Travel – Forty-three percent of all business travelers plan to travel less in the future, an increase of 16 points from May. Business travelers have become more comfortable with teleconferencing, but only 53 percent agree they can develop new relationships through teleconferencing. This percentage drops to 47 percent for business travelers under the age of 30. While half of business travelers don’t expect any change in trip length, 30 percent plan to shorten their trips when possible, which will impact hotel stays. different transportation options than they were in May. Half are now comfortable taking a flight and almost 60% are comfortable in a hotel. However, less than a third are comfortable using public transport or carpooling. In the United States, more than 40% of those polled are still not comfortable using public transportation or carpooling. Cruises – In May, the cruise industry was still reeling from passenger news quarantined at sea. Since then the gap between cruises and other experiences involving meaningful interaction with others has closed. Respondents now feel as comfortable going on a cruise as going to a convention or going to a concert or sporting event. Old cruisers are more comfortable than novices. Pandemic Travel The survey also asked people about the trips they actually took during the pandemic. Overall, 31% have traveled by plane and 24% by train (more than 2 hours) since March. Sixty percent of these trips were primarily for leisure. Half of travelers (51%) were enthusiastic about traveling; while only a quarter said they were reluctant. Almost 80% of those who traveled were satisfied with most elements of their experience, including check-in, security, the boarding process, passenger and crew PPE. Travelers from the United States and China achieved an average satisfaction rate of over 80% on all their trips. Travelers have been less impressed with food and drink and retail at airports and stations, as many of these amenities have been all but phased out. Price remains the primary factor in consumer choice, followed by cleaning policies and traveler treatment. The exception is in China, where aircraft cleaning policies and airline treatment outweigh the price. Travelers consider cleaning and mask warrants the most important health and safety measures, but 40% would still like to see an empty seat next to them on planes and trains. “As we continue to adapt to our new COVID reality, travel providers will see a shift in their customer base due to reduced business demand,” said Jessica Stansbury, partner of Oliver Wyman. Leisure travel will continue to drive the recovery and meeting new customer expectations will be critical. Travel agencies do not have the flexibility to define, communicate and enforce cleanliness and safety policies. ” Methodology Oliver Wyman conducted his second Global Traveler Survey in September and October to capture how views on travel are changing as the COVID-19 pandemic evolves. The survey involved more than 4,600 people in nine countries (Australia, Canada, China, France, Germany, Italy, Spain, United Kingdom, United States), who had all flown at least once in 2019. A third have also traveled by air and / or rail in the past six months. The full edition 2 investigation report will be available in November, with additional details on the cruise industry and an in-depth look at the pace at which travelers’ feelings are changing and the potential structural impacts that may result from the pandemic. Our previous survey was conducted in April / May and these results can be found here. About Oliver WymanOliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries ys, Oliver Wyman combines in-depth industry knowledge with specialist expertise in strategy, operations, risk management and organizational transformation. The firm has more than 5,000 professionals around the world who work with its clients to optimize their activities, improve their operations and their risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman. .



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Agara and Sherpa Partner to Make Global Travel Safe and Hassle-Free in COVID-Hit World | State | Instant News



NEW YORK, Nov.5, 2020 / PRNewswire / – Two innovative global startups, Sherpa and Agara, have joined forces to create a ‘virtual travel advisor’. The solution aims to provide a seamless, worry-free and secure travel experience for travelers around the world, as economies reopen and international travel picks up steadily in a post-COVID world. The solution combines Sherpa’s reliable travel and cross-border information delivery system and Agara’s next-generation autonomous voice artificial intelligence technology.The integrated solution aims to enable airlines and travel agencies to guide clients during transit and cross-border travel and to help them comply with visa and health regulations. While working together with a global airline, both companies felt the need to provide customers with reliable and up-to-date information every step of the way. Anxious customers call during the pre-booking phase for advice on visas, travel restrictions, quarantine needs, PPE requirements, or even how they might reach their destination. In the post-booking scenario, customers typically call to reschedule their booking or change their destination, which in the current scenario results in new travel restrictions and regulations, depending on nationality, cross-border readiness. , travel documents, etc. helps customers ‘roam freely’, and its technology enables it by using embeddable widgets, intuitive APIs or white label solutions to guide travelers through the post-COVID travel landscape by providing the information they need and the documentation they need. the call center is the preferred choice for quick resolution. With the increase in the number of calls to airline call centers around the world, airlines around the world are realizing the need to make information available to customers via free voice. -service. With Agara’s deep learning-based autonomous voice robot, airlines can recognize specific travelers’ queries and needs and understand them in the context of their reservation or current reservation.In addition, patented conversational capabilities Agara help decide the next best voice response, with the goal of providing instant, on-demand customer service. With travel restrictions and regulations changing daily across the world, Agara also enables airlines and travel agencies to be responsive and enforce new policies and compliance needs in their communication plans with Airlines have seen a 96% increase in their overall conversation volume since mid-February, due to the pandemic. This has resulted in customers waiting on the phone line for hours to postpone or cancel their flights. To this end, Sherpa and Agara’s integrated, highly scalable, real-time, Voice AI “Virtual Travel Advisor” enables travel agencies to help their clients travel hassle-free. Armed with the latest information and by delivering an enhanced experience, brands in the travel industry can ensure they retain their customers during these extremely unpredictable times. “Our goal is to reduce stress and confusion for travelers as travel reopens around the world, and we are excited to work with Agara to provide an innovative way to reduce the burden on airlines, OTAs and airlines. business travel partners to educate their clients on the travel requirements that are, “said Max Tremaine, co-founder and CEO of Sherpa.” Agara and Sherpa together bring the power of Voice AI and access to reliable information in real time for travelers around the world. prerequisite for passengers in the next normal, to move freely and have access to information anytime, anywhere, in the world. The solution will provide instant information to customers and at the same time deliver operational efficiency to the travel industry, ”said Abhimanyu, co-founder and CEO of Agara About Agara: Founded in 2017 by Abhimanyu and Arjun Maheswaran, the Agara’s mission is to generate autonomous communication experiences between businesses and consumers via voice using advanced real-time voice AI. It is contextualized and pre-trained to deliver natural conversations without human assistance. Some of the largest and most respected brands in the world use Agara to streamline their customer service, generate significant savings and improve the customer experience. Agara is backed by several leading names in venture capital, including Kleiner Perkins, Blume Ventures and RTP Global. Visit agara.aiContact: Vimal, [email protected] About Sherpa: Founded in 2015 by Max Tremaine and Ivan Sharko, Sherpa is the leading global provider of travel identification requirements for the travel industry. Passionate about freedom of movement as it is fundamental to giving people the ability to connect and achieve their ambitions, Sherpa’s vision is to provide every traveler with the information they need and the documentation they need to get through. borders with confidence and security. Based in Toronto, Canada, Sherpa works in partnership with the world’s leading travel suppliers in over 50 countries and is trusted by brands such as British Airways, Icelandair, Star Alliance, Kiwi.com and G Adventures. Sherpa is backed by True Ventures, Relay Ventures, Globalive Capital, N49P, Erik Blatchford and Stuart Macdonald, who sits on the company’s board of directors. To learn more, visit https: //www.joinsherpa.com Contact: Kait Schneider, [email protected]



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Lack of Conventions Slams Hotel Doors, But Leisure Travel Takes Top Back in Lincoln | Local | Instant News



“Unlike FFA and their blue jackets, they just blend in. Most people don’t even know they’re here. But the city center certainly knew they weren’t there this summer. The loss of conventions, as well as the cancellation of Husker and high school athletes, arena concerts, and University of Nebraska-Lincoln graduation ceremonies, have hit downtown hotels hard. Cindy Lange-Kubick: Walking around downtown Lincoln on a beautiful fall day during the COVID-19 era of her staff. Embassy Suites, the other convention hotel, remained open, but laid off 92 people in May. That same month, a Hyatt call center in the city laid off more than 200 people. The city’s 5,500 hotel rooms, both inside and outside the city center, were nearly empty from March through early May. But Maul said they had a surprising comeback in business over the summer and fall. “People are still traveling in far greater numbers than we thought in March and April,” he said. We don’t have convention business. What we have is leisure travel. These figures are very positive. This possible case, Maul said, depends in part on a key factor in the fight against COVID-19.



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