In 2019, some customers of 2016 and 2017 MacBook Pro models Started to notice The strange “stage lighting” effect that may affect its screen, may make the laptop unusable. The strange situation is that the flexible cable is fragile and fragile, and suffers wear and tear after repeatedly turning the computer on and off.
Picture from MacRumors reader SourceSunToM
Now, two years later, a judge who is hearing a case of a group of consumers accused Apple of deliberately selling laptops despite the flaws. He said that due to pre-release testing, Apple will be alert to this issue. .
As from Law 360, Judge Edward Davila agreed with the plaintiff’s position and agreed that testing the laptop before it was released could notify Apple engineers of the problem. Therefore, the company deliberately sold defective laptops.
U.S. District Court Judge Edward Davila (Edward Davila) found that consumers accused Apple of conducting intensive pre-release testing. Consumers said it was carried out by a group of “reliability engineers” and they put pressure on it. Tests and other programs, these programs may alert Apple to the defect behind the display failure, enough to show that Apple is aware of the so-called defect.
The judge wrote in his opinion: “The court found that the allegations of the pre-release test and the numerous customer complaints are sufficient to show that Apple has proprietary knowledge of the alleged defects.”
Plaintiff Mahan Taleshpour represents a larger consumer group. He said that Apple “continues to deny any defects in its display cables” and further said that Apple tried to cover up any information about “display cable defects.”Flexible door. “
According to Talehspour, Apple deliberately removes comments and topics from its Apple Support Community forum, which is usually the ideal place to crowdsource information about potential problems with Apple devices. Talehspour accused Apple of deleting the comments outlining the “Flexgate and issues surrounding the display. The judge said that if the allegations are true, it will further prove that Apple is aware of the problem.
If Apple deletes website reviews where consumers complain about display problems caused by its alleged defects, it means that Apple has a better understanding of the alleged defects than the plaintiff or potential associates.
Apple opposed this, saying that Talehspour bought his MacBook Pro in 2017 and used it without any problems three years before filing the lawsuit. Apple also stated that this accusation is based on false assumptions rather than solid facts.
Apple specifically pointed out that the idea that pre-release testing of the device would alert the issue is inaccurate. The lawyer in the case, Alexander Wheeler, said the plaintiff was “naturally satisfied” with the judge’s current position on the issue and the decision to allow the case to proceed. Wheeler went on to state the details of “Flexgate”.
Wheeler said: “As consumers turn on and close laptops, those thin cables will stretch and wear out.” “As those thin cables are torn, the laptop display (Apple calls it “the best ever Mac monitors”) will not work well before the expected lifespan of very expensive Apple laptops.”
With the release of the MacBook Pro in 2018, Apple solved this problem By adding longer, seemingly stronger flexible cables to the display, the possibility of wear is reduced.
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