Waitrose has been voted the nation’s greatest grocery store in a league desk of the UK’s favorite supermarkets, unseating Aldi who claimed final 12 months’s high spot.
12,000 UK customers voted on a variety of attributes within the annual supermarket survey performed by the buyer group Which?, together with worth for cash, retailer look and high quality of fresh produce.
Solely one of many UK’s “Large 4” supermarkets (Tesco, Sainsbury’s, Morrisons and Asda), Morrisons, made it into the highest 5, with Asda falling to final place. Asda additionally got here final in a listing of seven on-line shops.
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Within the listing of 9 bricks-and-mortar shops, finances supermarkets Aldi and Lidl beat Sainsbury’s, Tesco, Asda and Morrisons.
Waitrose was the one retailer to attain 5 stars for the supply and helpfulness of its workers. Buyers additionally cited low queueing occasions and the looks of its shops as a plus.
Marks and Spencer (M&S) got here second within the grocery store rankings, whereas on-line grocery store Ocado was rated greatest for house supply.
Each Waitrose and M&S had been recommended for the standard of their contemporary produce and own-label gadgets, elements that Which? members ranked as their high precedence when grocery store buying.
Ocado was extremely rated for ease of discovering merchandise on-line and for the supply of supply slots. Its vary of merchandise was rated as glorious, whereas its own-label items and contemporary produce had been additionally recognized as being of a superb high quality.
The German no-frills shops Lidl and Aldi had been the one in-store supermarkets to attain 5 stars for worth for cash, however prospects expressed dissatisfaction with the in-store expertise – each supermarkets scored only one star for vary of merchandise, workers availability and retailer look.
A spokesperson for Asda mentioned: “Our absolute focus is delivering nice high quality and worth for our prospects.
“While we’re upset to see that some Which? readers haven’t had a superb expertise with us, different unbiased surveys…charge Asda because the second most really helpful grocery store.”
The Impartial has contacted Aldi for remark.
2. Marks & Spencer